Thursday, 4 August 2016

Hoverboard Brand Comparison | Swagtron Hoverboard & hoverboardsafe.com

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Hoverboardsafe Review

Exploring hoverboardsafe’s website we found very little to no information for customers other then buy now links and shop options. Under their FAQ page they only had three questions: all were regarding shipping and tracking information, and there was nothing about product safety or customer safety. Their Contact Us page simply had a phone number and a gMail email address for support, along with a Submit form.

Their shop page doesn’t appear to even sell their own brand. When looking closer at the products, they appeared to be brands such as Funky Duck and Segaway. Their social media is out-of-date or non-existent. The latest Facebook post was from February 2016. Twitter stated that their account was suspended, and their google plus account led to a 404 not found.

SwagTron.com Review

Swagway.com offers many information resources to their visitors to help ensure positive customer experiences. Swagway offers a live chat function on every page for customer service questions and they have a public support email through their website (support@swagway.com). Swagway’s hoverboard customer support offers great help to anyone who emails the support group. Swagway.com does not send automatic generated email; each one is addressed individually.

When looking for product information, look no further than the Swagway FAQ page at SwagTron Faq Page. This page has every piece of information from shipping times, product safety, information about Swagway UL certification, and much more.

When it comes to being active on social media, Swagway takes the cake. Swagway is active every day connecting with customers on Facebook, Twitter, Instagram, Pinterest, and YouTube. Swagway even did a video contest (Shop us your Swag) and gave weekly winners a free a Swagway!

Swagway also only sells Swagway or SwagTron brand hoverboards on their site. The products come in a X1 model, Ta model, and a T3 model. For details about these units please click the links below.



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